Customer services

Meet our customer services team

Let our team tell you what makes working in our customer services special.

Our fantastic Customer Services team is focused on delivering a great customer service experience. Each and every day, as the first point of contact, we make a positive impact on the lives of our residents and visitors, helping them get the service they need.

Whether it’s phone, email or face-to-face, we bring amazing energy and positivity to every enquiry we deal with. We’re not just here to solve problems, we provide great advice to support our customers to help themselves. Find out what drives our team and why they love working for Oxfordshire County Council.

“We are passionate about helping the people of Oxfordshire. Whatever the challenge, we go the extra mile to find a solution and help them go forward.”

What our team members say

Hear from our colleagues about why they want to make a difference.

Dena

Customer service advisor

“I love working with different customers each day, helping them is rewarding to me. Working in customer services and dealing with different queries each day keeps it interesting.”